As soon as we received your inquiry/order, the related sales of the products you required will be in contact with you on the information of the products and provide the services all the time. 

Based on the products of the inquiry/order, the related salesman will provide all the information which is necessary for your purchasing. The price will be provided by the purchase department of our company, we will also offer the detailed description of the products, the suggestion of the packing and the transportation, the payment terms, and other necessary information. We try our best to help you find the right products rapidly.
After getting the confirmation from the client about the products and the sales manager about the order details, the products will be sent to the production department of our company; and during the production, the quality control department of our company will make sure that the products are been produced exactly according to the order which is confirmed by the client, and make sure the quality meets the requirements of the client. Meanwhile, the related sales will monitor all the progress of the production and report every issue about the products to the client.
The documentary department of the company will confirm the shipping information, book the ship for the order, and prepare all the documents for the transportation.
If a complaint exists, the sales will report it to the manager, and the manager will be responsible to deal with it. All you demands sent us will be received the best service from us.